Title vs the work I actually do
by Responsible_Put_2876
Hi and Thank you for reading this. I came into finance sideways. I started in technical support at a SaaS company and gradually became the person handling billing technical escalations: Stripe API integration issues (subscriptions, stripe Connect). That turned into owning bigger pieces, like enabling (using stripe features) revenue teams with some initiatives that didn’t have support on the backend yet. That work got me promoted into what we call a “FinOps” role, and the team wants me as the person driving new initiatives in finance operations. Right now the work is mostly reactive: resolving billing issues, scripting repetitive tasks, and using AI agents where it actually makes sense. There are some projects around ai but nothing related to cloud architecture. Reading this community, I’ve realized my role doesn’t map to what most professionals mean by FinOps. I’m not trying to claim the FinOps title, since I have no DevOps background. But I’d like to hear opinions on how to develop in my current role and what directions are logical. I’d really appreciate any thoughts on this. Thank you. submitted by /u/Responsible_Put_2876 to r/FinOps [link] [comments]